Welcome to Geeta Shree Packers and Movers. By accessing our website, requesting a quotation, booking our services, or using any of our packing, moving, transportation, storage, and related services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.
1. About Our Services
Geeta Shree Packers and Movers provides packing and moving, household shifting, office relocation, transportation, loading and unloading, storage, and other related relocation services.
The availability and scope of services may vary depending on the location, requirements, property conditions, accessibility, and other circumstances related to the move.
2. Quotations and Estimates
All quotations are based on the information provided by the customer at the time of enquiry.
The final cost may vary if there is a change in the quantity, weight, volume, destination, services required, floor level, distance, accessibility, or other moving conditions.
Any additional services requested after confirmation may incur additional charges.
A quotation or estimate does not constitute a final booking until the booking is confirmed by Geeta Shree Packers and Movers.
3. Booking and Confirmation
Customers are required to provide accurate information regarding the pickup and delivery locations, goods, preferred moving date, and required services.
A booking may require an advance payment or booking amount, as communicated at the time of confirmation.
The moving schedule is subject to availability and may be affected by circumstances beyond our reasonable control.
Customers should inform us in advance about any changes to the moving plan.
4. Customer Responsibilities
The customer is responsible for:
Providing correct pickup and delivery addresses and contact details.
Providing accurate information about the quantity and nature of goods.
Informing us about fragile, valuable, oversized, heavy, or special-care items.
Ensuring that access to the pickup and delivery locations is reasonably available.
Obtaining necessary permissions from apartment societies, offices, buildings, or authorities where required.
Keeping personal documents, cash, jewellery, important papers, and other highly valuable personal items with them whenever possible.
5. Packing and Handling
We take reasonable care while packing, loading, transporting, unloading, and unpacking goods based on the services selected by the customer.
However, certain items may require special handling or packaging. Additional charges may apply for specialised packing materials, heavy items, fragile items, dismantling/reassembly, or other special requirements.
Customers should inform our team about any items requiring special care before the move begins.
6. Restricted and Prohibited Items
Customers must not include illegal, hazardous, explosive, flammable, toxic, corrosive, or otherwise restricted materials in shipments without proper declaration and legal authorization.
Geeta Shree Packers and Movers reserves the right to refuse transportation of any item that may create a safety, legal, or regulatory risk.
7. Fragile and Valuable Items
Customers must clearly inform us about fragile, high-value, delicate, or special-care goods before packing and transportation.
Items such as jewellery, cash, important documents, highly valuable personal belongings, and irreplaceable items should preferably be transported personally by the customer.
Any special insurance or protection arrangement, where available, will be subject to its applicable terms and conditions.
8. Delivery and Transit
Estimated delivery timelines are provided based on the expected transportation schedule and available information.
Delivery may be delayed due to factors such as traffic, weather conditions, road restrictions, vehicle breakdowns, strikes, government restrictions, natural events, or other circumstances beyond our reasonable control.
We will make reasonable efforts to complete the delivery within the communicated timeframe.
9. Cancellation and Rescheduling
Customers may request cancellation or rescheduling of a booking by contacting Geeta Shree Packers and Movers as early as possible.
Cancellation, refund, or rescheduling terms may depend on the stage of the booking, services already provided, materials purchased, transportation arrangements, and other applicable costs.
Any applicable cancellation or refund amount will be communicated to the customer.
10. Damages and Claims
Geeta Shree Packers and Movers takes reasonable precautions to protect customer belongings during the moving process.
If a customer believes that an item has been damaged or is missing, the customer should notify us as soon as possible and provide relevant details and supporting information.
Any claim will be reviewed based on the circumstances of the case, the services agreed upon, applicable documentation, and any applicable insurance or liability terms.
11. Storage Services
Where storage services are provided, the storage period, charges, conditions, and applicable responsibilities will be communicated to the customer separately.
Customers must not store prohibited, hazardous, illegal, or unsafe materials.
Storage services may be subject to availability and specific terms agreed upon at the time of booking.
12. Payment Terms
Customers agree to pay the applicable charges as communicated at the time of booking.
Additional charges may apply for additional services or changes in the scope of work.
Any outstanding amount should be paid according to the agreed payment schedule.
Delays in payment may affect the continuation or completion of services.
13. Website Information
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.
However, service descriptions, prices, availability, images, content, and other information may be updated or changed without prior notice.
Information provided on the website should not be considered a guaranteed quotation unless specifically confirmed by Geeta Shree Packers and Movers.
14. Third-Party Services
In certain situations, transportation, storage, insurance, payment processing, or other services may involve third-party service providers.
Where applicable, such services may be subject to the respective third party’s terms, conditions, policies, and limitations.
15. Limitation of Liability
Geeta Shree Packers and Movers will make reasonable efforts to provide services professionally and carefully. However, we shall not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including natural disasters, accidents, road conditions, government restrictions, strikes, riots, or other unforeseen events.
Any liability relating to loss or damage to goods will be subject to the terms agreed upon with the customer and any applicable insurance or protection coverage.
16. Force Majeure
We shall not be considered liable for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, accidents, war, civil disturbances, strikes, government restrictions, transportation disruptions, or other unforeseen events.
17. Intellectual Property
All content available on this website, including text, graphics, logos, images, designs, and other materials, belongs to or is used by Geeta Shree Packers and Movers unless otherwise stated.
No content from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
18. Website Use
Users agree not to:
Use the website for any unlawful purpose.
Submit false or misleading information.
Attempt to interfere with the security or operation of the website.
Copy or misuse website content.
Use the website in a manner that could harm the business, website, or other users.
19. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
20. Changes to These Terms
Geeta Shree Packers and Movers reserves the right to modify, update, or revise these Terms & Conditions at any time.
Any updated version will be published on this website. Continued use of our website or services after changes are published may constitute acceptance of the revised terms.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with our services or these terms shall be subject to the applicable jurisdiction as agreed between the parties or determined under applicable law.
22. Contact Us
If you have any questions regarding these Terms & Conditions, our services, bookings, or other related matters, please contact Geeta Shree Packers and Movers through the contact details provided on our website.
Geeta Shree Packers and Movers
Indore, Madhya Pradesh, India
Last Updated: 2026